Reset/ Forget Password
Setup / Forgot Password
Mobile Number
Please input the first 6 digits HKID number:
Setup / Forgot Password
One-time verification code
A one-time verification code will be sent to your mobile number.
Not received one-time-password?
New Password
Please enter a new 6-digit password. In the interests of security, please note repeated strings or consecutive digits are not acceptable.
Must be 6 numerical digits
If you are Prepaid Card user, please dial *111# from your prepaid mobile or access prepaid.hkcsl.com to reset password.